Clear terms for transparent service.

These terms describe how vAI Rides provides chauffeur service and how customers use the platform responsibly. By booking with vAI Rides, customers agree to the service conditions summarized below.

1) Bookings and customer obligations

Customers must provide accurate pickup, contact, and destination information. Service timing and vehicle assignment depend on the completeness of booking details and local operating conditions.

2) Pricing, payments, and adjustments

Fares are shown based on available service inputs. Additional charges may apply for requested route changes, waiting beyond included limits, or customer-approved service upgrades.

3) Cancellations and no-show policy

Cancellation windows and applicable charges are communicated at booking time. No-show handling follows the published policy and may include partial or full fare application based on timing.

4) Service limitations and liability

While we operate to high reliability standards, timing can be affected by traffic, weather, or external constraints. Liability is limited to the extent permitted by applicable law and policy.