Your personal information is handled with care and purpose.

vAI Rides collects only the data required to deliver dependable chauffeur service, provide support, and maintain safety and quality standards. This page outlines what we collect and how we use it.

1) Data we collect

- Contact details such as name, phone, and email.
- Booking details including pickup, destination, and schedule.
- Service support records for issue resolution and quality review.

2) How data is used

Information is used to confirm bookings, coordinate chauffeurs, provide trip updates, improve service quality, and respond to customer requests or safety-related matters.

3) Data retention and protection

We retain data for operational, legal, and support obligations only as long as required. Access is limited to authorized teams and handled under internal confidentiality controls.

4) Customer privacy rights

Customers may request access, correction, or deletion of personal information where applicable by law. Requests are reviewed through our support team and handled within policy timelines.